Our Commitment to Security

We are committed to protecting you from fraud. Please see below the potential dangers of phishing" (ATM Fraud Phishing) and "vishing" (Phone Fraud - 'Vishing'), and to advise you of some simple ways in which you can protect yourself.

While we may contact you to discuss the operation of your account and/or your satisfaction with your banking arrangements, we will never contact you and ask for your personal banking details - like account numbers, PIN and other login details.

Emails or phone calls that you receive requesting such information are an attempt to defraud you. Never disclose your personal banking login or other details in response to any unsolicited request. It is your responsibility to ensure that you keep your personal banking login details safe.

If you have received such an email or phone call, please contact us immediately. You can reach us on 1890 365 365* between 8am and 12am Monday to Friday and on 1890 251 251* at all other times. You can also forward any suspicious emails to us at 365security@boimail.com.

At Bank of Ireland Group we are committed to ensuring the privacy of your information and seeking to attain the highest standards of security at all times. However, you should note that messages and information passing over the Internet may not be free from interference by third parties and should be independently verified. You should never disclose data over the Internet unless you have satisfied yourself as to the security of the related technology/encryption.

Please note that Bank of Ireland Group cannot guarantee the privacy or confidentiality of information relating to you that passes over the Internet. In accessing this Website and in availing of any of the services/information available on or via this Website, you are deemed by these Terms and Conditions of Use to accept that electronic mail messaging and Internet communication may not be free from interference by third parties and may not remain confidential.

In all circumstances the use by you of this Website is at your sole risk.